FAQs

Q: What makes your products innovative?
A: We continuously research feline behavior and integrate the latest design trends and technology to craft unique toys and products that stimulate a cat’s natural instincts and curiosity.

Q: Are Cattitude products safe for my cat?
A: Absolutely. Safety is our top priority. All our products undergo rigorous testing and are made with pet-friendly, non-toxic materials to ensure your cat’s well-being during play.

Q: How do I choose the right toy for my cat?
A: Our website features detailed product descriptions and guides based on your cat’s age, play style, and energy level. Additionally, you can always reach out to our customer support for personalized recommendations.

Q: What if my cat doesn’t like a toy?
A: While every cat is unique, we’re here to help if something isn’t working out. We offer a 30-day refund policy and customer support ready to assist.

Q: How can I stay updated on new product launches or special offers?
A: Sign up for our newsletter or follow us on social media. We regularly share updates and exclusive deals for our community.

Q: What are your shipping times?
A: We aim to process and ship your order as quickly as possible.  Shipping times vary by destination and customs.  Typically orders are processed within 24 hours and take 8-21 business days to arrive. Please note that due to factors out of our control in terms of postal delays, the shipping time can be longer in some cases.